FAQs

If I donate to Canadian Feed The Children, do I get a receipt for income tax purposes?

Yes. No matter how you make a financial donation to us – with a single gift, by sponsoring a child or by giving monthly as an Everyday Hero – you will be receipted for your contributions. See the Government of Canada’s policy statement for charitable tax receipts.

When will I get my tax receipt?

For a single donation, you will receive a charitable tax receipt within two to three weeks of your donation. As a monthly donor (child sponsor or Everyday Hero), you will receive one official charitable tax receipt in February (in time to prepare your taxes) for the total amount of your donations for the previous year. If you have misplaced your tax receipt or have any inquiries about receipting, please contact our Supporter Services team (contact details below).

What are my payment options?

You may make single donations via MasterCard, Visa, American Express, cash or cheque. You may donate in person or by phone, mail, or online.

The most convenient and cost-effective way to make a monthly donation or sponsor a child is through pre-authorized payments from your chequing account or credit card. Pre-authorized payments make sponsorship easier by eliminating the need for postage, monthly cheques and reminder letters. Any way you choose to support us is an important decision that makes a vital difference in the life of a child.

Can I choose a specific country/project to support?

As a single gift donor, you may choose to direct your donation to a specific appeal, project, or to one of the five countries we support.

Our child sponsors currently support our programs for children in Bolivia, Ethiopia, Ghana and Uganda.

Our Everyday Heroes monthly supporters enable us to respond to the needs of each of our countries of operation while keeping administration costs low. This consistent support is vital for the continuation of all our programs for children. In special situations, we are able to offer the ability to direct funds to a specific country. For further information, please contact a member of our Supporter Services team (contact details below).

Do you issue financial statements?

Yes. We prepare and print an annual report each year that contains summary audited financial statements (if you would like a printed copy mailed to you, please let us know). We also post our annual report and our full audited financial statements online. You may obtain full, audited Canadian Feed The Children financial statements by contacting a member of our Supporter Services team.

How does Canadian Feed The Children raise money?

We are primarily funded through the generous donations of thousands of individual Canadians who share our mission to help reduce the impact of poverty on children. They donate in support of our programs through direct mail campaigns, telephone fundraising, child sponsorship and other monthly giving programs, online donations, project support and by conducting or attending public events. We also receive major individual, corporate and foundation support, and have received institutional grants from agencies including the Government of Canada through the Department of Foreign Affairs, Trade & Development.

Fiscal responsibility, accountability and good governance are important to us. As of June 2013, we became one of a very small group of non-profit agencies accredited under Imagine Canada’s Standards Program and we are proud to have earned the Voluntary Sector Reporting Award of Excellence for Transparency in Financial Reporting in 2012, 2013 and 2014 – becoming an “Exemplar” organization for 2014-2017. We are a long-time accredited charity by the Better Business Bureau’s Wise Giving Alliance, and we are also members of the Canadian Council of International Cooperation and adhere to their Ethical Code.

If I am not happy with the service I’ve received, how do I give feedback?

To make a suggestion or comment about how we can improve our service to our donors, please contact us using the details below. For more information please read Canadian Feed The Children’s Feedback Policy.

Toll-free: 1-800-387-1221 Tel: 416-757-1220 Fax: 416-757-3318 Mail: 174 Bartley Drive, Toronto, ON, M4A 1E1 Canada Email: [email protected]

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